Privacy Policy
Last updated: [july, 2026]
This Privacy Policy explains how Appliance Repair Abilene (“we,” “us,” or “our”) collects, uses, stores, and protects information when you visit our website, call our office, or book appliance repair services in Abilene, TX and the surrounding area.
Information We Collect
We may collect the following types of information when you interact with our business:
- Your name, phone number, and email address
- Your service address, including neighborhood or area of Abilene
- Details about the appliance and the problem you are experiencing
- Payment information when you pay for a completed repair
- General website usage data collected through cookies or analytics tools
How We Use Your Information
We use the information you provide to schedule and confirm appointments, dispatch technicians, communicate about your service request, send appointment reminders, process payment for completed work, and respond to questions or requests. We may also use general, non identifying website data to understand how visitors use our site and to improve our services.
How We Do Not Use Your Information
We do not sell your personal information to third parties. We do not use your information for unrelated marketing purposes without your consent.
Cookies and Website Data
Our website may use cookies and similar technologies to improve your browsing experience, remember basic preferences, and understand general visitor traffic patterns. You can disable cookies through your browser settings at any time. Disabling cookies may affect how some parts of our website function.
Sharing of Information
We do not share your personal information with outside companies except in the following situations:
- With scheduling, payment processing, or communication tools we use to operate our business
- When required to comply with a law, regulation, subpoena, or court order
- To protect the rights, property, or safety of Appliance Repair Abilene, our customers, or the public
Data Retention
We retain customer information for as long as reasonably necessary to provide our services, maintain service records, comply with legal obligations, and resolve disputes. You may request that we delete information that is no longer needed for these purposes.
Data Security
We take reasonable administrative and technical steps to protect the information you share with us. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are intended for adults seeking appliance repair services. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete it.
Your Choices and Rights
You may contact us at any time to:
- Ask what personal information we have on file about you
- Request corrections to inaccurate information
- Request that we delete your information, subject to legal or record keeping requirements
- Opt out of any non essential communications
To make any of these requests, visit our Contact Us page or call us directly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated policy. See our Terms and Conditions for related information.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Phone: +1 (325) 339-1818
Email: info@appliancesrepairabilenetexas.com
Address: 901 S 1st St, Abilene, TX 79602
Service Area: Abilene, TX and surrounding communities including Clyde, Merkel, and Tuscola